MMS Delivery Delays on US AT&T

Incident Report for Twilio

Resolved

We are no longer experiencing MMS delivery delays to US AT&T from a subset of short codes. This incident has been resolved.

Posted Jan 03, 2021 - 19:29 PST

Monitoring

We are observing improvements in MMS delivery. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 03, 2021 - 18:03 PST

Update

We are still experiencing MMS delivery delays to US AT&T from a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Jan 03, 2021 - 15:35 PST

Update

We are still experiencing MMS delivery delays to US AT&T from a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 03, 2021 - 13:36 PST

Investigating

We are experiencing MMS delivery delays to US AT&T from a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 03, 2021 - 12:29 PST

This incident affected: CARRIER NETWORK (MMS Short Code, North America).