MMS Delivery Delays on a Subset of Twilio Short Codes to US Verizon

Incident Report for Twilio

Resolved

We are no longer experiencing MMS delivery delays on a subset of Twilio Short Codes to US Verizon. This incident has been resolved.

Posted Oct 23, 2020 - 16:41 PDT

Update

We continue to experience MMS delivery delays on a subset of Twilio Short Codes to US Verizon. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 23, 2020 - 15:19 PDT

Investigating

We are experiencing MMS delivery delays on a subset of Twilio Short Codes to US Verizon. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 23, 2020 - 14:19 PDT

This incident affected: CARRIER NETWORK (MMS Short Code, North America).