Sender ID Registration Requests Failing for a Set of Customers

Incident Report for Twilio

Resolved

The issue with Sender ID Registration requests failing for a set of customers has been resolved, and the service is functioning normally at this time.

Posted Jul 23, 2023 - 11:03 PDT

Update

We are experiencing an issue with Sender ID Registration requests failing for a set of customers. Our engineers are working to resolve this issue. As a temporary workaround, customers can submit their applications here: https://twlo.my.salesforce-sites.com/SenderId
We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 23, 2023 - 10:50 PDT

Update

We are experiencing an issue with Sender ID Registration requests failing for a set of customers. Our engineers are working to resolve this issue. As a temporary workaround, customers can submit their applications here: https://twlo.my.salesforce-sites.com/SenderId
We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 23, 2023 - 09:57 PDT

Investigating

We’ve become aware of a potential issue with Sender ID Registration requests failing for some customers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jul 23, 2023 - 09:40 PDT

This incident affected: DEVELOPER TOOLS (Console).