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        SMS Delivery Delays From Twilio to Multiple Networks in Multiple Countries in Europe

        Incident Report for Twilio

        Resolved

        SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries in Europe has been resolved and is operating normally at this time.
        Posted May 25, 2026 - 09:07 PDT

        Update

        SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries in Europe is now operating normally. We’ll continue to monitor for the next 24 hours and we’ll provide the next update by May 25, 9:30 am PST.
        Posted May 24, 2026 - 09:15 PDT

        Update

        SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries in Europe is now operating normally. We’ll continue to monitor for the next 24 hours and we’ll provide the next update by May 24, 9:30 am PST.
        Posted May 23, 2026 - 09:21 PDT

        Update

        SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries in Europe is now operating normally. We’ll continue to monitor for the next 24 hours and we’ll provide the next update by May 23, 9:30 am PST.
        Posted May 22, 2026 - 09:20 PDT

        Update

        SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries in Europe is now operating normally. We’ll continue to monitor for the next 24 hours and we’ll provide the next update by May 22, 9:30 am PST.
        Posted May 21, 2026 - 09:18 PDT

        Update

        SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries in Europe is now operating normally. We’ll continue to monitor for the next 24 hours and we’ll provide the next update on May 21, 9:30 am PST.
        Posted May 20, 2026 - 09:43 PDT

        Update

        SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries in Europe is now operating normally. We’ll continue to monitor for the next 24 hours and we’ll provide the next update on May 20, 9:30 am PST.
        Posted May 19, 2026 - 09:39 PDT

        Monitoring

        SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries in Europe is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
        Posted May 19, 2026 - 07:23 PDT

        Identified

        Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries in Europe. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted May 19, 2026 - 06:21 PDT
        This incident affected: CARRIER NETWORK (SMS, Europe).