Inbound Voice Call Failures in Australia and New Zealand

Incident Report for Twilio

Resolved

Our carrier partner has confirmed service restoration for inbound voice calls to Australia and New Zealand. All services remain fully operational.

Posted Jan 10, 2018 - 22:17 PST

Monitoring

We are monitoring elevated inbound voice call failures in Australia and New Zealand from 2120PT to 2140PT. Our engineers are working with our carrier partner to determine root cause. All systems are currently operational. We will continue to monitor the service and provide an update as quickly as possible.

Posted Jan 10, 2018 - 22:06 PST

This incident affected: PROGRAMMABLE VOICE US1 (PSTN US1, SIP Interface US1, Client Web US1, Client Mobile US1, Conference US1, Recording US1, Queue US1, Text-to-Speech US1, Recording Transcriptions US1, TwiML US1, Voice Insights US1).