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        MMS Delivery Delays to Verizon Network Over a Subset of Short-Codes in the US

        Incident Report for Twilio

        Resolved

        We are no longer experiencing MMS delivery delays when sending messages to Verizon network over a subset of Short-Codes in the US. This incident has been resolved.
        Posted Nov 23, 2023 - 14:40 PST

        Update

        We are observing recovery in MMS delivery delays when sending messages to Verizon network over a subset of Short-Codes in the US. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 23, 2023 - 14:32 PST

        Monitoring

        We are observing recovery in MMS delivery delays when sending messages to Verizon network over a subset of Short-Codes in the US. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 23, 2023 - 12:31 PST

        Update

        We continue experiencing MMS delivery delays when sending messages to Verizon network over a subset of Short-Codes in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Nov 23, 2023 - 10:44 PST

        Update

        We are still experiencing MMS delivery delays when sending messages to Verizon network over a subset of Short-Codes in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 23, 2023 - 08:43 PST

        Investigating

        We are experiencing MMS delivery delays when sending messages to Verizon network over a subset of Short-Codes in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Nov 23, 2023 - 07:41 PST
        This incident affected: CARRIER NETWORK (MMS Short Code, North America).