Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Issues when Adding or Changing a new Proxy Plan for a Subset of Customers
Incident
Report for Twilio
Resolved
The issue experienced when adding or changing a new Proxy plan via Twilio console has been resolved and Proxy is operating normally at this time.
Monitoring
We are seeing recovery with the issue experienced when adding or changing a new Proxy plan via Twilio console. Customers should now see the account balance being reflected in real time after a plan is selected. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We continue to experience an issue when adding or changing a new Proxy plan via Twilio console. A small subset of customers may not see account balance being reflected in real time after a plan is selected. We will provide another update in 1 hour or as soon as more information becomes available.
Update
We continue to experience an issue when adding or changing a new Proxy plan via Twilio console. A small subset of customers may not see account balance being reflected in real time after a plan is selected. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We continue to experience an issue when adding or changing a new Proxy plan via Twilio console. A small subset of customers may not see account balance being reflected real time after a plan is selected. We will provide another update in 1 hour or as soon as more information becomes available.
Identified
We continue to experience an issue when adding or changing a new Proxy plan via Twilio console. A small subset of customers may not see account balance being reflected real time after a plan is selected. We will provide another update in 1 hour or as soon as more information becomes available.
Update
Our monitoring systems have detected a potential issue when adding or changing a new Proxy plan via Twilio console, the change can be performed via API. Our engineering team has been alerted and is actively investigating. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue when adding or changing a new Proxy plan. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: PROXY.