Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Increased Latency for Message Logs
Incident
Report for Twilio
Resolved
Log processing latency has returned to normal, and message logs are functioning as expected. This incident has now been resolved.
Update
The latency for log processing is back to expected levels, and Message Logs are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Monitoring
The latency for log processing is back to expected levels, and Message Logs are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing increased latency for Message Logs due to elevated traffic from MRS to HSS. This is causing delays in processing messaging GET and DELETE requests, with a low number of 5xx errors reported. Our engineering team is actively investigating the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Update
Our monitoring systems have detected increased latency for Message Logs due to elevated traffic from MRS to HSS. This is causing delays in processing messaging GET and DELETE requests, with a low number of 5xx errors reported. Our engineering team is actively investigating the issue and working to identify the root cause. We will provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with Message Logs. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: PROGRAMMABLE MESSAGING (Messaging Services).