Automated Alert: No Customer Impact

Incident Report for Twilio

Resolved

We have fully investigated the voice call record issue and it was determined that there is no noticeable customer impact. All systems are operational.

Posted Jun 09, 2022 - 17:13 PDT

Investigating

Our monitoring systems have detected a potential issue with voice call record inaccuracies for a very small subset of voice calls. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jun 09, 2022 - 16:52 PDT

This incident affected: PROGRAMMABLE VOICE US1 (Voice Insights US1).