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        SMS Delivery Failures from Twilio to Claro Chile

        Incident Report for Twilio

        Resolved

        The incident has been resolved and SMS delivery from Twilio to Claro network subscribers in Chile is operating normally.
        Posted Mar 31, 2026 - 05:08 PDT

        Monitoring

        We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in Chile and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 31, 2026 - 04:06 PDT

        Investigating

        Twilio customers may be experiencing SMS delivery failures from Twilio to Claro network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Mar 31, 2026 - 02:33 PDT
        This incident affected: CARRIER NETWORK (SMS, Latin America).
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