Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Delays and Failure to Safaricom Network in Kenya
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays when sending messages to Safaricom network in Kenya. This incident has been resolved.
Monitoring
We are observing recovery in SMS delivery delays and failures when sending messages to Safaricom Network in Kenya. Our Engineers are monitoring this issue and are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to investigate SMS delivery delays and failures when sending messages to Safaricom Network in Kenya. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We are continuing to investigate SMS delivery delays and failures when sending messages to Safaricom Network in Kenya. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery delays and failures when sending messages to Safaricom Network in Kenya. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).