Deleting Conversations Latency via SDK

Incident Report for Twilio

Resolved

After further investigating, it was determined that conversations deleting latency is limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

Posted Aug 14, 2023 - 12:08 PDT

Update

Conversations customers may experience elevated latency when deleting Conversations via the SDK. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 14, 2023 - 11:35 PDT

Investigating

Our monitoring systems have detected a potential issue with Conversations. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Aug 14, 2023 - 11:25 PDT

This incident affected: PROGRAMMABLE MESSAGING (Conversations).