Canada Account Security Service Partner Maintenance

Scheduled Maintenance Report for Twilio

Completed

The scheduled maintenance has been completed.

Posted Nov 07, 2024 - 03:00 PST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 06, 2024 - 23:00 PST

Scheduled

Our service partner is conducting a planned maintenance from 06 November 2024 at 23:00 PST until 07 November 2024 at 03:00 PST. During the maintenance window, there could be intermittent API request failures for the following carriers and country: Rogers Canada, Telus Canada, Bell Canada.

Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes, Lookup Line Type Intelligence [Twilio API]

Posted Oct 28, 2024 - 08:08 PDT

This scheduled maintenance affected: CARRIER NETWORK (Verify Silent Network Auth, Lookup Identity Match, Lookup Line Type Intelligence [Twilio API], Lookup SIM Swap, Legacy Identity MatchAndAttributes).