Twilio Status Page
Check here for updates about Twilio’s service availability and the status of telecom carriers globally.
Subscribe to get real-time updates via email, RSS, Slack, and more.
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
External carriers often notify us when they will be conducting maintenance.
Subscribe for updates so you’ll know ahead of time about potential service disruptions.
Stay up to date on the speed at which you connect.
Know more, so you can do more.
TaskRouter Statistics APIs Not Returning Data
Incident Report for Twilio
Between 04:49 PM and 06:35 PM, PDT we were experiencing issues with calls to our TaskRouter statistics APIs, which will result in customers receiving 200 OK's but no data was returned. Since resolution, data queried during this timeframe is now correct.
Posted Sep 16, 2020 - 18:59 PDT
Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Sep 16, 2020 - 18:33 PDT
This incident affected: FLEX (TaskRouter).