Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      TaskRouter Statistics APIs Not Returning Data
      Incident Report for Twilio
      Resolved
      Between 04:49 PM and 06:35 PM, PDT we were experiencing issues with calls to our TaskRouter statistics APIs, which will result in customers receiving 200 OK's but no data was returned. Since resolution, data queried during this timeframe is now correct.
      Posted Sep 16, 2020 - 18:59 PDT
      Investigating
      Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Sep 16, 2020 - 18:33 PDT
      This incident affected: FLEX (TaskRouter).