SMS Delivery Delays from Twilio to T-Mobile Germany

Incident Report for Twilio

Resolved

The incident has been resolved and SMS delivery from Twilio to T-Mobile network subscribers in Germany is operating normally.

Posted Aug 19, 2026 - 14:57 PDT

Monitoring

We have observed a recovery in SMS delivery from Twilio to T-Mobile network subscribers in Germany and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 19, 2026 - 12:59 PDT

Identified

Twilio customers may be experiencing SMS delivery delays from Twilio to T-Mobile network subscribers in Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 19, 2026 - 12:44 PDT

Investigating

Twilio customers may be experiencing SMS delivery delays from Twilio to T-Mobile network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 19, 2026 - 12:36 PDT

This incident affected: CARRIER NETWORK (SMS, Europe).