Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
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Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Message Status Update Failures Affecting MMS Messages for a Subset of Customers
Incident
Report for Twilio
Resolved
Message status update failures affecting MMS messages for a subset of customers has been resolved and Programmable Messaging MMS is operating normally at this time.
Update
We continue to observe recovery in the issue causing MMS message status update failures with Programmable Messaging for a subset of customers. We will continue monitoring the service to ensure a full recovery. We will provide another on 10/20/2023 at 3:00 PM Pacific Time.
Update
We continue to observe recovery in the issue causing MMS message status update failures with Programmable Messaging for a subset of customers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 24 hours or as soon as more information becomes available.
Update
We continue to observe recovery in the issue causing MMS message status update failures with Programmable Messaging for a subset of customers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 24 hours or as soon as more information becomes available.
Monitoring
We are observing recovery in the issue causing MMS message status update failures with Programmable Messaging for a subset of customers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 12 hours or as soon as more information becomes available.
Update
Our engineers have identified the issue causing MMS message status update failures with Programmable Messaging for a subset of customers and are still working to deploy a fix. We’ll provide an update in 2 hours, or as soon as more information becomes available
Update
Our engineers have identified the issue causing MMS message status update failures with Programmable Messaging for a subset of customers and are still working to deploy a fix. We’ll provide an update on 10/16/2023 at 9:00 am PT, or as soon as more information becomes available
Update
Our engineers have identified the issue causing MMS message status update failures with Programmable Messaging for a subset of customers and are still working to deploy a fix. We’ll provide an update on 10/13/2023 at 9:00 am PT, or as soon as more information becomes available
Update
Our engineers have identified the issue causing MMS message status update failures with Programmable Messaging for a subset of customers and are still working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
Update
Our engineers have identified the issue causing MMS message status update failures with Programmable Messaging for a subset of customers and are still working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
Update
Our engineers have identified the issue causing MMS message status update failures with Programmable Messaging for a subset of customers and are still working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
Update
Our engineers have identified the issue causing MMS message status update failures with Programmable Messaging for a subset of customers and are still working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
Update
Our engineers have identified the issue causing MMS message status update failures with Programmable Messaging for a subset of customers and are still working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
Update
Our engineers have identified the issue causing MMS message status update failures with Programmable Messaging for a subset of customers and are still working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
Update
Our engineers have identified the issue causing MMS message status update failures with Programmable Messaging for a subset of customers and are still working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
Update
Our engineers have identified the issue causing MMS message status update failures with Programmable Messaging for a subset of customers and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
Update
Our engineers have identified the issue causing MMS message status update failures with Programmable Messaging for a subset of customers and are working to deploy a fix. We expect to provide another update in 16 hours or as soon as more information becomes available.
Update
Our engineers have identified the issue causing MMS message status update failures with Programmable Messaging for a subset of customers and are working to deploy a fix. We expect to provide another update in 8 hours or as soon as more information becomes available.
Identified
Our engineers have identified the issue causing MMS message status update failures with Programmable Messaging for a subset of customers and are working to deploy a fix. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We continue to investigate MMS message status update failures with Programmable Messaging for a subset of customers. MMS statuses may fail to update, but MMS delivery is not affected. We will provide another update in 1 day or as soon as more information becomes available.
Update
We continue to investigate MMS message status update failures with Programmable Messaging for a subset of customers. MMS statuses may fail to update, but MMS delivery is not affected. We expect to provide another update in 16 hours or as soon as more information becomes available.
Update
We continue to investigate MMS message status update failures with Programmable Messaging for a subset of customers. MMS statuses may fail to update, but MMS delivery is not affected. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
We continue to investigate MMS message status update failures with Programmable Messaging for a subset of customers. MMS statuses may fail to update, but MMS delivery is not affected. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We are investigating MMS message status update failures with Programmable Messaging for a subset of customers. MMS statuses may fail to update, but MMS delivery is not affected. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are investigating MMS message status update failures with Programmable Messaging for a subset of customers. MMS statuses may fail to update, but MMS delivery is not affected. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: PROGRAMMABLE MESSAGING (MMS).