Voice Conference Connection Issues For a Small Subset of Customers

Incident Report for Twilio

Resolved

Voice conference connection issues have been resolved and programmable voice is operating normally at this time.

Posted Sep 02, 2022 - 07:21 PDT

Monitoring

We have started seeing recovery with voice conference issues with programmable voice. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Sep 02, 2022 - 06:50 PDT

Update

We are investigating a voice conference issue with programmable voice Conferences for a small subset of customers. Customers may experience issues when connecting to conferences. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 02, 2022 - 06:32 PDT

Investigating

Our monitoring systems have detected a potential issue with Programmable Voice conferences. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Sep 02, 2022 - 05:48 PDT

This incident affected: PROGRAMMABLE VOICE US1 (Conference US1).