MMS Delivery Report Delays to AT&T

Incident Report for Twilio

Resolved

We are no longer experiencing report delays with MMS from US short codes and toll-free numbers to AT&T. This incident has been resolved.

Posted Apr 22, 2022 - 17:32 PDT

Update

We continue to observe recovery in delivery report delays with MMS from US short codes and toll-free numbers to AT&T. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as we learn more.

Posted Apr 22, 2022 - 15:53 PDT

Monitoring

We are observing recovery in delivery report delays with MMS from US short codes and toll-free numbers to AT&T. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 22, 2022 - 13:53 PDT

Update

We continue experiencing MMS delivery reports delays from US short codes and toll-free numbers to AT&T. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 22, 2022 - 11:51 PDT

Update

We are experiencing MMS delivery reports delays from US short codes and toll-free numbers to AT&T. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 22, 2022 - 11:02 PDT

Investigating

Our monitoring systems have detected a potential issue with MMS delivery reports delays from US short codes and toll-free numbers to AT&T. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Apr 22, 2022 - 10:51 PDT