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        SMS Delivery Failures to Globe Network in the Philippines

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery failures to the Globe Network in the Philippines. This incident has been resolved.
        Posted Feb 02, 2024 - 10:34 PST

        Monitoring

        We are observing successful SMS delivery to the Globe Network in the Philippines. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Feb 02, 2024 - 08:38 PST

        Update

        We continue to experience SMS delivery failures to the Globe Network in the Philippines. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Feb 02, 2024 - 06:38 PST

        Investigating

        We are experiencing SMS delivery failures to Globe Network in Philippines via Pre-Registered Sender ID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Feb 02, 2024 - 05:38 PST
        This incident affected: CARRIER NETWORK (SMS, APAC).