Conversations API for the US Region Failing

Incident Report for Twilio

Resolved

Our monitoring systems have detected a potential issue with Conversations API for the US region. Customers were impacted from 18:44 to 18:46 UTC due to partial degradation of the service. The issue is mitigated and the engineers are investigating the root cause.

Posted Mar 06, 2025 - 11:15 PST

Investigating

Our monitoring systems have detected a potential issue with Conversations API. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Mar 06, 2025 - 11:03 PST

This incident affected: PROGRAMMABLE MESSAGING (Conversations).