Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        SMS Short Code Delivery Delays to Sprint USA

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery to and from Sprint US handsets. This incident has been resolved.
        Posted Aug 23, 2020 - 21:26 PDT

        Monitoring

        We are seeing recovery in SMS delivery to and from Sprint US handsets. We will continue to monitor and provide further update if needed.
        Posted Aug 23, 2020 - 20:35 PDT

        Update

        US Short Codes are still experiencing delivery delays when receiving messages from Sprint USA and sending messages to Sprint USA. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
        Posted Aug 23, 2020 - 19:36 PDT

        Identified

        US Short Codes are still experiencing delivery delays when receiving messages from Sprint USA and sending messages to Sprint USA. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
        Posted Aug 23, 2020 - 17:03 PDT

        Investigating

        We are experiencing SMS short code delivery delays when sending messages to Sprint USA. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
        Posted Aug 23, 2020 - 16:05 PDT
        This incident affected: CARRIER NETWORK (SMS Short Code, North America).