Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        Delayed A2P Campaign Approvals

        Incident Report for Twilio

        Update

        Our engineering team is continuing to address an issue that is preventing recently approved Campaigns from transitioning from an in-progress to approved state. We will provide another update in 4 hours, or as soon as more information becomes available.
        Posted Oct 16, 2026 - 13:30 PDT

        Identified

        Our engineering team is continuing to address an issue that is preventing recently approved Campaigns from transitioning from an in-progress to approved state. We will provide another update in 2 hours, or as soon as more information becomes available.
        Posted Oct 16, 2026 - 11:33 PDT

        Update

        Our engineering team has identified an issue that is preventing recently approved Campaigns from transitioning from an in-progress to approved state. We will provide another update in 1 hour, or as soon as more information becomes available.
        Posted Oct 16, 2026 - 10:33 PDT

        Investigating

        Our monitoring systems have detected a potential issue with A2P Campaign approvals. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
        Posted Oct 16, 2026 - 10:24 PDT
        This incident affects: PROGRAMMABLE MESSAGING (SMS).