SMS Delivery Delays to Cellcom Network in United States of America

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to the Cellcom Network in the United States of America. This incident has been resolved.

Posted May 15, 2025 - 10:26 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to the Cellcom Network in the United States. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 15, 2025 - 06:56 PDT

Update

We are still experiencing SMS delivery delays when sending messages to Cellcom Network in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted May 15, 2025 - 02:35 PDT

Update

We are still experiencing SMS delivery delays when sending messages to Cellcom Network in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted May 14, 2025 - 22:45 PDT

Update

We are still experiencing SMS delivery delays when sending messages to Cellcom Network in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 14, 2025 - 20:59 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Cellcom Network in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted May 14, 2025 - 20:10 PDT

This incident affected: CARRIER NETWORK (SMS Long Code, North America, SMS Short Code, North America, SMS Toll-Free, North America) and PROGRAMMABLE MESSAGING (SMS).