Call Log Inaccessible for IE1 Region

Incident Report for Twilio

Resolved

Call logs for IE1 region is operating normally at this time.

Posted Dec 16, 2022 - 16:56 PST

Monitoring

Call logs for IE1 region are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Dec 16, 2022 - 16:30 PST

Identified

Our engineers have identified the issue with call log inaccessible for IE1 region and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 16, 2022 - 15:35 PST

Investigating

We have new information and are still investigating issues with call logs inaccessible for IE1 region. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 16, 2022 - 13:38 PST

Monitoring

Call logs for IE1 region are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Dec 16, 2022 - 13:31 PST

Investigating

We are still investigating issues with call logs inaccessible for IE1 region. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 16, 2022 - 11:28 PST

Monitoring

Call logs for IE1 region are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Dec 16, 2022 - 11:09 PST

Update

We continue investigating issues with call logs inaccessible for IE1 region. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 16, 2022 - 09:13 PST

Update

We are investigating issues with call log inaccessible for IE1 region. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 16, 2022 - 08:23 PST

Investigating

We've become aware of a potential issue with Call log inaccessible for IE1 region. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Dec 16, 2022 - 07:34 PST

This incident affected: PROGRAMMABLE VOICE US1 (Voice Insights US1).