Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Intermittent 500 Errors with A2P 10DLC in UsAppToPersonUsecase Resource
Incident
Report for Twilio
Resolved
We are no longer experiencing issues with the A2P 10DLC - UsAppToPersonUsecase Resource. This incident has been resolved.
Monitoring
We are observing recovery with the A2P 10DLC - UsAppToPersonUsecase Resource. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are having problems with the A2P 10DLC - UsAppToPersonUsecase Resource, which prevents retrieving the list of A2P 10DLC Use Cases. Customers registering for A2P 10DLC with this endpoint will experience failures. We’re actively working on a fix
We expect to provide another update in 1 hour or as soon as more information becomes available
We expect to provide another update in 1 hour or as soon as more information becomes available
Investigating
We are having problems with the A2P 10DLC - UsAppToPersonUsecase Resource, which prevents retrieving the list of A2P 10DLC Use Cases. Customers registering for A2P 10DLC will encounter errors with this endpoint. We’re actively working on a fix
We expect to provide another update in 1 hour or as soon as more information becomes available
We expect to provide another update in 1 hour or as soon as more information becomes available
This incident affected: PROGRAMMABLE MESSAGING (Messaging Services).