SMS Delivery Delays to MTN Network in South Sudan

Incident Report for Twilio

Resolved

SMS messages to MTN network in South Sudan is operating normally at this time.

Posted Jun 03, 2024 - 08:42 PDT

Monitoring

SMS messages to MTN network in South Sudan in are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 03, 2024 - 06:43 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to MTN network in South Sudan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 03, 2024 - 05:45 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).