Twilio Services
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        Delayed Push Notifications for Twilio Engage

        Incident Report for Twilio

        Resolved

        The issue affecting Engage product where customers were seeing delayed push notification deliveries has been resolved, and the service is functioning normally at this time.
        Posted Apr 16, 2024 - 07:25 PDT

        Monitoring

        We have started seeing recovery for issue with Twilio Engage where customers were seeing delayed push notifications. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
        Posted Apr 16, 2024 - 06:55 PDT

        Update

        We have detected an issue in which Engage product customers are seeing delayed push notification deliveries. Our engineering team is actively investigating, and we will have an update within 1 hour, or as soon as we have any further information.
        Posted Apr 16, 2024 - 05:54 PDT

        Investigating

        Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Apr 16, 2024 - 05:26 PDT
        This incident affected: DEVELOPER TOOLS (REST API).