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SMS Delivery Report Delays When Sending to Union Telecom Network in United States From a Subset of Shortcodes
Incident
Report for Twilio
Resolved
The issue with delays in receiving message delivery reports from Union Telecom Network in United States from a subset of shortcodes has been resolved, the service is operating normally at this time.
Monitoring
We are observing recovery in receiving message delivery reports from Union Telecom Network in United States from a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are still experiencing delays in receiving message delivery reports from Union Telecom Network in United States from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
We are still experiencing delays in receiving message delivery reports from Union Telecom Network in United States from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We are still experiencing delays in receiving message delivery reports from Union Telecom Network in United States from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing delays in receiving message delivery reports from Union Telecom Network in United States from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS Short Code, North America).