We are no longer experiencing SMS delivery delays when sending messages to Telenet BidCo NV network in Belgium via a subset of Long codes. This incident has been resolved.
Posted May 23, 2025 - 07:54 PDT
Monitoring
We are observing recovery in SMS delivery delays and failures when sending messages to Telenet BidCo NV network in Belgium via a subset of Long codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted May 23, 2025 - 07:20 PDT
Investigating
We are experiencing SMS delivery delays and failures when sending messages to Telenet BidCo NV network in Belgium via a subset of Long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted May 23, 2025 - 06:56 PDT
This incident affected: CARRIER NETWORK (SMS, Europe).
