Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        Increase in 502 HTTP Responses for REST API and Console

        Incident Report for Twilio

        Resolved

        502 Errors when accessing Console or making REST API Calls has been resolved and is operating normally at this time.
        Posted Sep 01, 2026 - 11:11 PDT

        Monitoring

        502 Errors when accessing Console or making REST API Calls are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
        Posted Sep 01, 2026 - 10:40 PDT

        Update

        Our engineers have identified and issue where Customers may experience 502 Errors when accessing Console or making REST API Calls and are investigating. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Sep 01, 2026 - 10:15 PDT

        Update

        Our engineers have identified and issue where Customers may experience 502 Errors when accesing Console or making REST API Calls and are investigating. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Sep 01, 2026 - 09:44 PDT

        Investigating

        Our monitoring systems have detected a potential issue with Increase in 502 Errors when accessing Console or making REST API Calls. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
        Posted Sep 01, 2026 - 09:24 PDT
        This incident affected: DEVELOPER TOOLS (REST API).