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Issues related to Twilio’s Software
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      SMS Delivery Delays to and From Multiple Networks in Argentina for a Subset of Short Codes
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS Delivery Delays to and from Multiple Network in Argentina for a subset of Short Codes. This incident has been resolved.
      Posted Dec 14, 2024 - 11:53 PST
      Monitoring
      We are observing recovery in SMS delivery delays when sending and receiving messages to multiple networks in Argentina for a subset of Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Dec 14, 2024 - 10:07 PST
      Update
      We are continuing to investigate this issue.
      Posted Dec 14, 2024 - 09:33 PST
      Update
      We are experiencing SMS delivery delays when sending and receiving messages to multiple networks in Argentina for a subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Dec 14, 2024 - 09:31 PST
      Update
      We are continuing to investigate this issue.
      Posted Dec 14, 2024 - 09:29 PST
      Investigating
      Our monitoring systems have detected a potential issue with SMS Delivery Delays to and from Multiple Network in Argentina for a subset of Short Codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Dec 14, 2024 - 09:26 PST
      This incident affected: CARRIER NETWORK (SMS, Latin America).