Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Unable to Select Regulatory Compliance SIDs When Purchasing a Number
Incident
Report for Twilio
Resolved
We continue facing issues where the regulatory compliance drop-downs for bundle SID or address SID are not allowing selection of compliant regulatory items, taking into consideration the impact of this incident, we are closing this incident post and will reach the impacted customers individually for further follow ups.
Update
We are continuing to investigate an error with Phone Numbers where the regulatory compliance drop-downs for bundle SID or address SID are not allowing selection of compliant regulatory items. We expect to provide another update in 24 hours or as soon as more information becomes available.
Update
We are continuing to investigate an error with Phone Numbers where the regulatory compliance drop-downs for bundle SID or address SID are not allowing selection of compliant regulatory items. We expect to provide another update in 24 hours or as soon as more information becomes available.
Update
We are continuing to investigate an error with Phone Numbers where the regulatory compliance drop-downs for bundle SID or address SID are not allowing selection of compliant regulatory items. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are investigating an error with Phone Numbers where the regulatory compliance drop-downs for bundle SID or address SID are not allowing selection of compliant regulatory items. When this happens, the option to buy the number is greyed out. This error is intermittent and currently not isolated to any specific number type or country. At this time, if you see this error, open a case to Twilio Support to assist with provisioning the number to your account. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with Bundle SID or Address SID option when buying a new number. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: DEVELOPER TOOLS (Console) and PHONE NUMBERS.