The incident has been resolved and SMS delivery from Twilio to affected networks in Malaysia and affected networks in multiple countries in Africa is operating normally.
Posted Aug 06, 2026 - 07:21 PDT
Monitoring
We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in Malaysia and on multiple networks in multiple countries in Africa and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Aug 06, 2026 - 06:30 PDT
Investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to multiple networks in Malaysia and multiple networks in multiple countries in Africa. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Aug 06, 2026 - 06:29 PDT
This incident affected: CARRIER NETWORK (SMS, APAC, SMS, Middle East & Africa).
