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        SMS Delivery Failures to Zain Saudi Arabia

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery failures to Zain Saudi Arabia via International Long Codes. We have reached out to all affected customers with any actions that they need to take to resolve this problem. This incident has been resolved.
        Posted Feb 05, 2022 - 01:26 PST

        Update

        We continue to experience an issue with SMS Delivery Failures to Zain Saudi Arabia via International Long Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours, or as soon as more information becomes available.
        Posted Feb 04, 2022 - 20:44 PST

        Update

        We continue to experience an issue with SMS Delivery Failures to Zain Saudi Arabia via International Long Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours, or as soon as more information becomes available.
        Posted Feb 04, 2022 - 17:44 PST

        Update

        We continue to experience an issue with SMS Delivery Failures to Zain Saudi Arabia via International Long Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours, or as soon as more information becomes available.
        Posted Feb 04, 2022 - 15:52 PST

        Update

        We are experiencing an issue with SMS Delivery Failures to Zain Saudi Arabia via International Long Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour, or as soon as more information becomes available.
        Posted Feb 04, 2022 - 15:07 PST

        Investigating

        Our monitoring systems have detected a potential issue with SMS Delivery failures to Zain Saudi Arabia via International Long Codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Feb 04, 2022 - 15:01 PST