Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delays To MTN Network in Nigeria and Uganda
      Incident Report for Twilio
      Resolved
      We are no longer experiencing issues with outbound SMS delivery delays when sending to MTN Network in Nigeria and Uganda. This incident is resolved.
      Posted Apr 17, 2024 - 15:05 PDT
      Monitoring
      We are observing recovery with outbound SMS delivery delays when sending to MTN Network in Nigeria and Uganda. We will continue to monitor, and provide another update in 2 hours or as soon as more information becomes available.
      Posted Apr 17, 2024 - 12:58 PDT
      Update
      We are investigating an issue causing outbound SMS delivery delays when sending to MTN Network in Nigeria and Uganda. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Apr 17, 2024 - 11:08 PDT
      Update
      We are investigating an issue causing outbound SMS delivery delays when sending to MTN Network in Nigeria and Uganda. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Apr 17, 2024 - 09:56 PDT
      Investigating
      We've become aware of a potential issue related to outbound SMS delivery delays when sending to MTN network in Nigeria. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Apr 17, 2024 - 09:42 PDT
      This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).