SMS Delivery Delays To MTN Network in Nigeria and Uganda

Incident Report for Twilio

Resolved

We are no longer experiencing issues with outbound SMS delivery delays when sending to MTN Network in Nigeria and Uganda. This incident is resolved.

Posted Apr 17, 2024 - 15:05 PDT

Monitoring

We are observing recovery with outbound SMS delivery delays when sending to MTN Network in Nigeria and Uganda. We will continue to monitor, and provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 17, 2024 - 12:58 PDT

Update

We are investigating an issue causing outbound SMS delivery delays when sending to MTN Network in Nigeria and Uganda. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 17, 2024 - 11:08 PDT

Update

We are investigating an issue causing outbound SMS delivery delays when sending to MTN Network in Nigeria and Uganda. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 17, 2024 - 09:56 PDT

Investigating

We've become aware of a potential issue related to outbound SMS delivery delays when sending to MTN network in Nigeria. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Apr 17, 2024 - 09:42 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).