SMS Delivery Failures to Movistar Chile from Twilio Chile Local Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures to Movistar Chile from Chilean local Twilio numbers. This incident has been resolved.

Posted Jul 06, 2021 - 13:56 PDT

Monitoring

We are observing successful SMS delivery to Movistar Chile from Chilean local Twilio numbers for the last 30 minutes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 06, 2021 - 12:20 PDT

Update

We are continuing to work with our carrier partner to resolve the SMS delivery failures sending to Movistar Chile from Chilean local Twilio numbers. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 06, 2021 - 10:10 PDT

Investigating

We are experiencing SMS delivery failures sending to Movistar Chile from Chilean local Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 60 minutes or as soon as more information becomes available.

Posted Jul 06, 2021 - 09:10 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).