Inbound Call Failures to a Subset of Twilio Spain Phone Numbers

Incident Report for Twilio

Resolved

The issue affecting inbound calls to a subset of Twilio Spain phone numbers has been resolved, and the service is functioning normally at this time.

Posted Jan 04, 2022 - 15:12 PST

Monitoring

We have started seeing recovery for inbound calls to a subset of Twilio Spain phone numbers for the last 30 minutes. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 04, 2022 - 13:24 PST

Update

We are continuing to work with our carrier partner to resolve call failures to a subset of Twilio Spain phone numbers. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Jan 04, 2022 - 09:49 PST

Update

We are continuing to work with our carrier partner to resolve the issue of call failures to a subset of Twilio Spain phone numbers. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 04, 2022 - 07:49 PST

Investigating

We are observing call failures to a subset of Twilio Spain phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 04, 2022 - 06:49 PST

This incident affected: CARRIER NETWORK (Voice, Europe).