SMS Delays to Zain & Umniah networks in Jordan

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Oct 01, 2018 - 04:42 PDT

Monitoring

We are observing recovery in SMS delivery latency to the Zain and Umniah networks in Jordan. SMS traffic is now delivering without any issues. Our engineering teams will continue to monitor and provide an update as soon as possible.

Posted Oct 01, 2018 - 04:24 PDT

Investigating

We are observing increased SMS delivery latency to the Zain and Umniah networks in Jordan. We are working with our carrier partners to resolve the issue and will provide an update as soon as possible.

Posted Oct 01, 2018 - 02:38 PDT

This incident affected: PROGRAMMABLE MESSAGING (SMS).