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        Twilio Flex Returning Incorrect Value For Assigned Tasks

        Incident Report for Twilio

        Resolved

        We are no longer experiencing Twilio Flex returning incorrect values for assigned tasks. This incident has been resolved.
        Posted Dec 11, 2023 - 00:35 PST

        Monitoring

        Twilio Flex is returning correct values for assigned tasks. We will continue to monitor for system stability. We'll provide another update in 1 hour or as soon as more information becomes available.
        Posted Dec 10, 2023 - 23:52 PST

        Identified

        Our engineers have identified the issue with Twilio Flex which have resulted in the incorrect values being returned for assigned tasks and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Dec 10, 2023 - 23:03 PST
        This incident affected: FLEX (TaskRouter).
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