Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delays to Africell Network in Sierra Leone
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays when sending messages to Africell Network in Sierra Leone. This incident has been resolved.
      Posted Jun 30, 2024 - 18:43 PDT
      Monitoring
      We are observing recovery in SMS delivery delays when sending messages to Africell Network in Sierra Leone. We will continue monitoring the service to ensure a full recovery. We will provide another update in 24 hours or as soon as more information becomes available.
      Posted Jun 30, 2024 - 16:54 PDT
      Update
      We are continuing to experience SMS Delivery Delays to Africell Network in Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
      Posted Jun 29, 2024 - 22:30 PDT
      Update
      We are continuing to experience SMS Delivery Delays to Africell Network in Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
      Posted Jun 28, 2024 - 22:30 PDT
      Update
      We are continuing to experience SMS Delivery Delays to Africell Network in Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
      Posted Jun 27, 2024 - 22:30 PDT
      Update
      We are continuing to experience SMS Delivery Delays to Africell Network in Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
      Posted Jun 26, 2024 - 22:30 PDT
      Update
      We are continuing to experience SMS Delivery Delays to Africell Network in Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
      Posted Jun 26, 2024 - 05:53 PDT
      Update
      We are continuing to experience SMS Delivery Delays to Africell Network in Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Posted Jun 25, 2024 - 22:11 PDT
      Update
      We are continuing to experience SMS Delivery Delays to Africell Network in Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted Jun 25, 2024 - 18:32 PDT
      Update
      We are continuing to experience SMS Delivery Delays to Africell Network in Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Jun 25, 2024 - 16:44 PDT
      Investigating
      We are experiencing SMS Delivery Delays to Africell Network in Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in [X hours] or as soon as more information becomes available.
      Posted Jun 25, 2024 - 15:53 PDT
      This incident affected: PROGRAMMABLE MESSAGING (SMS) and CARRIER NETWORK (SMS, Middle East & Africa).