We are no longer experiencing SMS delivery delays when sending messages to Claro in Colombia. This incident has been resolved.
Posted May 29, 2025 - 15:06 PDT
Update
We are observing recovery in SMS delivery delays when sending messages to Claro in Colombia via Subset of Longcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted May 29, 2025 - 13:54 PDT
Monitoring
We are observing recovery in SMS delivery delays when sending messages to Claro in Colombia via Subset of Longcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted May 29, 2025 - 12:03 PDT
Investigating
We are experiencing SMS delivery delays when sending messages to Claro in Colombia via a Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted May 29, 2025 - 10:10 PDT
This incident affected: CARRIER NETWORK (SMS, Latin America).