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        MMS Delivery Report Delays to AT&T Network in the US

        Incident Report for Twilio

        Resolved

        We have fully investigated the MMS Delivery Report Delays to AT&T Network in the US issue, and it was determined that the impact was limited to a subset of customers, who have been contacted individually to address any concerns. If you have any concern related to this incident please contact support.
        Posted Aug 10, 2022 - 09:11 PDT

        Update

        We continue experiencing MMS delivery report delays to AT&T network in the US over a subset of short codes and toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Aug 08, 2022 - 17:12 PDT

        Update

        We continue experiencing MMS delivery report delays to AT&T network in the US over a subset of short codes and toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Aug 07, 2022 - 16:48 PDT

        Update

        We continue experiencing MMS delivery report delays to AT&T network in the US over a subset of short codes and toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Aug 06, 2022 - 16:56 PDT

        Update

        We are still experiencing MMS delivery report delays to AT&T network in the US over a subset of short codes & toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Aug 05, 2022 - 16:56 PDT

        Update

        We are still experiencing MMS delivery report delays to AT&T network in the US over a subset of short codes & toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Aug 04, 2022 - 16:56 PDT

        Update

        We are still experiencing MMS delivery report delays to AT&T network in the US over a subset of short codes & toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in the next 16 hours or as soon as more information becomes available.
        Posted Aug 04, 2022 - 00:50 PDT

        Update

        We are still experiencing MMS delivery report delays to AT&T network in the US over a subset of short codes & toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted Aug 03, 2022 - 16:57 PDT

        Update

        We are still experiencing MMS delivery report delays to AT&T network in the US over a subset of short codes & toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Aug 03, 2022 - 12:57 PDT

        Update

        We are experiencing MMS delivery report delays to AT&T network in the US over a subset of short codes & toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 03, 2022 - 10:50 PDT

        Investigating

        We are experiencing MMS delivery report delays to AT&T network in the US over a subset of short codes & toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Aug 03, 2022 - 09:55 PDT
        This incident affected: CARRIER NETWORK (MMS Short Code, North America, MMS Toll-Free, North America).