Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Partial outage in the EU impacting inbound calls
Incident
Report for Twilio
Resolved
All systems are functioning normally at this time.
Monitoring
Our carrier partner has resolved the issue, we are currently monitoring for any additional failures and will provide an update in 15 minutes.
Update
We continue to work with our carrier partner to resolve the issue. We are beginning to see some recovery, and will provide another update as soon as we have one, or in the next hour.
Update
We continue to work with our carrier partner to resolve the issue, we'll provide another update as soon as we have one or in 15 minutes.
Identified
We continue to work with our carrier partner to resolve the issue, we'll provide another update as soon as we have one or in 30 minutes.
Update
We continue to work with our carrier partner to resolve the issue, we'll provide another update as soon as we have one or in 30 minutes.
Investigating
We are currently investigating call failures from a partner carrier in the EU, specifically France, Denmark, Sweden, Ireland, Poland Belgium, Germany, Netherlands, Finland, and Spain. We expect to provide another update in 15 minutes.
This incident affected: PROGRAMMABLE VOICE (PSTN, SIP Interface, Client Web, Client Mobile).