Call Drop To Subsets Of Twilio Australia Numbers

Incident Report for Twilio

Resolved

The issue affecting calls from local Australian numbers to a subset of Twilio Australian mobile numbers has been resolved, and the service is functioning normally at this time.

Posted Jul 29, 2022 - 07:48 PDT

Monitoring

We have started seeing recovery for call failures from local Australian numbers to a subset of Twilio Australian mobile numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 29, 2022 - 05:59 PDT

Update

We continue to observe call failures from local Australian numbers to a subset of Twilio Australian mobile numbers. We are currently working with our carrier partner to resolve the issue and expect to provide an update in 4 hours or as soon as more information becomes available.

Posted Jul 29, 2022 - 05:53 PDT

Update

We continue to observe call failures from local Australian numbers to a subset of Twilio Australian mobile numbers. We are currently working with our carrier partner to resolve the issue and expect to provide an update in 2 hours or as soon as more information becomes available.

Posted Jul 29, 2022 - 03:54 PDT

Investigating

We are observing call failures from local Australian callers to a subset of Australian mobile numbers. We are currently working with our carrier partner to resolve the issue and expect to provide an update in 1 hour or as soon as more information becomes available.

Posted Jul 29, 2022 - 02:55 PDT

This incident affected: CARRIER NETWORK (Voice, APAC).