Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery and Receipt Delays to France SFR Network
      Incident Report for Twilio
      Resolved
      We are no longer experiencing delays in receiving message delivery reports and SMS delivery when sending to France SFR network. This incident has been resolved.
      Posted Dec 31, 2021 - 20:32 PST
      Monitoring
      We are observing recovery in receiving message delivery reports and SMS delivery when sending to France SFR network. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Dec 31, 2021 - 18:32 PST
      Update
      We are experiencing delays in receiving message delivery reports and SMS delivery when sending to France SFR network. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours, or as soon as more information becomes available.
      Posted Dec 31, 2021 - 16:32 PST
      Update
      We are experiencing delays in receiving message delivery reports and SMS delivery when sending to France SFR network. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour, or as soon as more information becomes available.
      Posted Dec 31, 2021 - 15:41 PST
      Update
      We are experiencing delays in receiving message delivery reports when sending to France SFR network. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour, or as soon as more information becomes available.
      Posted Dec 31, 2021 - 15:24 PST
      Investigating
      Our monitoring systems have detected a potential issue with SMS delivery receipt delays to France SFR network. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Dec 31, 2021 - 15:20 PST
      This incident affected: CARRIER NETWORK (SMS, Europe).