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        SMS Delivery Failures on Turkey Turkcell

        Incident Report for Twilio

        Resolved

        This issue has been resolved and SMS delivery to Turkey Turkcell is operating normally at this time.
        Posted Apr 07, 2021 - 07:52 PDT

        Monitoring

        We are observing successful SMS delivery to Turkey Turkcell. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Apr 07, 2021 - 05:51 PDT

        Identified

        We are experiencing delivery failures sending to Turkey Turkcell. Our engineers are working with our carrier partner to address the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Apr 07, 2021 - 04:50 PDT

        Update

        We are experiencing delivery failures sending to Turkey Turkcell. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Apr 07, 2021 - 02:48 PDT

        Investigating

        We are experiencing delivery failures sending to Turkey Turkcell. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Apr 07, 2021 - 01:49 PDT
        This incident affected: CARRIER NETWORK (SMS, Europe).