SMS Delays in Outbound Shortcode Traffic towards T-Mobile Network in the USA

Incident Report for Twilio

Resolved

This incident is resolved and the traffic is restored to normal.

Posted Dec 01, 2020 - 01:33 PST

Monitoring

We are observing recovery of the service and normal SMS delivery to USA to T-Mobile USA. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 01, 2020 - 01:13 PST

Investigating

We are experiencing SMS Delays in Outbound Shortcode Traffic to T-Mobile Network in the USA
Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 01, 2020 - 00:54 PST

This incident affected: CARRIER NETWORK (SMS Short Code, North America).