SMS Delivery Delay To Multiple Networks In India Over A Subset Of Short Code

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays to multiple networks in India over a subset of short code. This incident has been resolved.

Posted Jul 20, 2024 - 00:23 PDT

Monitoring

We are observing recovery in SMS delivery delays to multiple networks in India over a subset of short code. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 19, 2024 - 22:42 PDT

Investigating

We are experiencing SMS delivery delays to multiple networks in India over a subset of short code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 19, 2024 - 21:42 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).