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Issues related to Twilio’s Software
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Issues found outside of Twilio’s Network
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A Subset of Call Failures
Incident
Report for Twilio
Resolved
From 7:00AM to 9:30AM PST, an internal service failure led to a subset of inbound and outbound call failures, as well as DTMF and modification issues during calls. All services are now fully operational.
Update
We are currently investigating an issue that is causing a small subset of outbound calls to fail. We will provide an update once we have more information.
Investigating
Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: PROGRAMMABLE VOICE (PSTN, SIP Interface, Client Web, Client Mobile, Conference).
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