Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      A Subset of Call Failures
      Incident Report for Twilio
      Resolved
      From 7:00AM to 9:30AM PST, an internal service failure led to a subset of inbound and outbound call failures, as well as DTMF and modification issues during calls. All services are now fully operational.
      Posted Jul 30, 2020 - 10:31 PDT
      Update
      We are currently investigating an issue that is causing a small subset of outbound calls to fail. We will provide an update once we have more information.
      Posted Jul 30, 2020 - 09:38 PDT
      Investigating
      Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Jul 30, 2020 - 08:42 PDT
      This incident affected: PROGRAMMABLE VOICE (PSTN, SIP Interface, Client Web, Client Mobile, Conference).
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