Scheduled maintenance
Twilio Services
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Issues found outside of Twilio’s Network
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Issues related to Zipwhip's Services
System Metrics
SMS Delivery Delays To and From Short Codes in Canada
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays when sending messages over a subset of Canada Short Codes. This incident has been resolved.
Monitoring
We are observing recovery in SMS delivery delays when sending messages over a subset of Canada Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing incoming and outgoing SMS delivery delays when sending messages to Over a Subset of Canada Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Monitoring
We are observing recovery in SMS delivery delays when sending messages over a subset of Canada Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing incoming and outgoing SMS delivery delays when sending messages to Over a Subset of Canada Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available."
Investigating
Our monitoring systems have detected a potential issue with SMS Delivery Delays Over a Subset of Canada Short Codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (SMS Short Code, North America).